The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The family room was impressively spacious, equipped with a fridge and kettle, making our stay incredibly comfortable.” view full review
Delicious Breakfast
“The breakfast spread was excellent, with a variety of hot and cold options, including dedicated vegan selections.” view full review
Refreshing Pool
“The warm pool was a delightful escape, and I loved that we could easily pre-book our swim time.” view full review
Hot Showers
“The shower pressure was fantastic, providing a truly refreshing experience after a long day of exploring.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Pet amenities available
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sauna
Room features
Heating
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Nils Ericsonsgatan 21,
Gothenburg,
Sweden,
404 29,
Västra Götaland
Map view
street view
Nils Ericsonsgatan 21,
Gothenburg,
Sweden,
404 29,
Västra Götaland
City landmarks
Theme Park
Liseberg
2.6
km
Museum
Universeum
2.1
km
Lilla Bommen 1 Hamntorget 1
Lilla Bommen
670 m
Opera House
Goteborgsoperan
750 m
Stadium
Scandinavium
1.6
km
Stadium
Ullevi
960 m
Museum
Gothenburg Museum of Art
1.6
km
Kyrkogatan 28
The Cathedral Gothenburg
670 m
Emerentias Backe
Redoubt Lion
2.4
km
Vasagatan 37-39
Rohsska Museum of Design and Applied Art
1.2
km
Avenyn 10
Kungsportsavenyen
970 m
Rosenlundsgatan
Fish Church
1.6
km
Square
Gotaplatsen
1.5
km
Gallery
Goteborgs Konsthall
1.4
km
Avenyn 10
Avenyn
950 m
1 - 3 Karl Johansgatan
Sjofartsmuseet Goteborg
2.5
km
Church
Vasakyrkan
1.6
km
Church
Hagakyrkan
1.6
km
12 Packhusplatsen
Maritiman
1.1
km
413 01 Gothenburg
Redoubt Crown
2.2
km
Museum
Museum of World Culture
2.2
km
Vallgatan 5
Fika cafes
1.0
km
Haga Nygata
Haga
1.8
km
Nearby
Square
Gustaf Adolfs Torg
350 m
Mall
Nordstan
160 m
Brunnsparken
Brunnsparken
220 m
Norra Hamngatan 12
Museum of Gothenburg
530 m
Event hall
Kronhuset
560 m
Ostra Larmgatan 18
Kungsportshuset
370 m
Vrango
500 m
Restaurants
Hak
50 m
21 Nils Ericsonsgatan
Mother India
10 m
Kopmansgatan 27
Angelini
60 m
Nils Erikssons gatan 23 Hotell Opera | ProfilHotels
Slimfood
130 m
39 Postgatan Nordstan
Eggers Restaurang & Bar
120 m
Drottningtorget Best Western Hotel Eggers
G Mat & Vin
200 m
Nils Ericsonsplatsen 4
Salt & Sill
210 m
5 Drottningtorget
Hemkop
190 m
Nordstan
Palace Brunnsparken
220 m
Sodra Hamngatan 2
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Generous staff
Convenient location
Old feel
Lack of follow-up
7.6/10
Very good
Rooms
6.8
Location
8.8
Service
8.1
Dining
7.5
Guest reviews
7.6/10
based on 12 reviews
3.5/5
based on 2424 reviews
8.2
8.2/10 based on 6784 reviews
#35 of 59 hotels in Gothenburg based on Tripadvisor
Greg
United States,
April
2024
7.2/10
The hotel offers rooms without basic amenities like a fridge or coffee machine, which were not properly cleaned. However, the staff made rooms available upon request, though some overlooked the roof of the shopping center. Service is friendly but had a hiccup with our booking initially. The location is excellent, right by the central station and Nordstan shopping center with easy access to public transport. The breakfast buffet is fantastic, offering a wide variety. The dining experience is good with quality food, especially the pancakes. Facilities include dry cleaning, housekeeping, laundry, welcome drink, and pet amenities.
Rooms
5.0
The rooms lacked basic amenities and cleanliness is an issue, but staff were accommodating.
Service
7.0
The service was friendly and helpful, despite a slight check-in delay and changes in breakfast room availability.
Location
9.0
The hotel's location is superb, situated in the heart of downtown, just outside the train station and adjacent to Nordstan.
Dining
8.0
The dining experience offers a good selection of fresh and delicious options, with highlighted items like pancakes and a variety of hot and cold dishes.
Facilities
7.0
Facilities include dry cleaning, housekeeping, laundry, welcome drink, and pet amenities.
Mark
United Kingdom,
February
2024
8.4/10
The hotel's location is excellent, just across from the train station and adjacent to a major shopping center, making it perfect for exploring Gothenburg. The rooms are spacious with four beds and not claustrophobic, though I missed having a jug for making tea and coffee. The service was top-notch, except for slight irritation during check-in. The dining options catered well to allergies and intolerances. Although the dining experience seemed too simple for the high price, the facilities like dry cleaning and laundry services were convenient.
Rooms
8.0
The rooms were spacious and not claustrophobic, even with four beds.
Service
9.0
The service was amazing, with friendly staff, though there was slight irritation during check-in.
Location
10.0
The hotel's location could not have been better, just across from the train station and close to major attractions. Perfect for exploring Gothenburg.
Dining
7.0
The dining experience was nice, with options for allergies and intolerances, but seemed too simple for the high price.
Facilities
8.0
The facilities like dry cleaning and laundry services were convenient.
Richard
United States,
December
2023
8.0/10
Staying in this hotel was a mixed experience. While the rooms were nice and clean, they could definitely use some improvements. The location, on top of a big chain restaurant, put us close to the central station with good transport links, but the smell of burned oil was quite unpleasant. The service was top-notch, with staff always ready to assist and provide a great time. The dining experience was good, though it could be better for customers. Overall, a stay here has its ups and downs.
Rooms
7.0
The rooms were nice and clean but surely need a workover. Despite being in a shopping mall, they were working to perfection. The smell of burned oil from the restaurant below made it uncomfortable.
Service
9.0
The service was very helpful in arranging taxis and provided a much appreciated kettle a few minutes after requested. The staff were always very kind, friendly, and helpful.
Location
8.0
The location was good, just across from the station and very close to trams, making it convenient to get around the city.
Dining
8.0
The dining was great, which I always need before an exhausting day of business. The freshly made sandwiches were a nice touch.
Facilities
8.0
The hotel offers various facilities that enhance the overall stay experience.
Joan
United Kingdom,
November
2023
7.8/10
The hotel offers a central location with easy access to public transportation and shopping. The service provided is accommodating and helpful, with English-speaking staff available for assistance. The dining experience can vary, with some food options being very good but might lack space during crowded times. Overall, a comfortable stay with excellent accessibility to key areas but some room for improvement in certain aspects.
Rooms
7.0
Service
8.0
The staff were very accommodating and friendly, providing useful assistance such as maps and directions, though there may be minor inconveniences in accessing certain amenities.
Location
9.0
The hotel's location is splendid, offering proximity to public transportation, shopping, and key areas like the central station, making it convenient for travelers.
Dining
7.0
The dining experience can be good with various food options, but there might be limitations during peak times, leading to crowded spaces.
Facilities
8.0
The facilities cover most of the expected amenities for a comfortable stay, with minor room for enhancement in certain areas.
Constance
United Kingdom,
November
2023
8.2/10
My stay at the hotel was a mixed experience. The rooms were absolutely full of people, spacious, and bright, which was nice, but unfortunately, they weren't cleaned throughout, so the bins were left unemptied, and the towels weren't exchanged. The staff, however, were outstandingly friendly and helpful. The location was superb, being right next to a major shopping center and within walking distance of some of Gothenburg's attractions. The dining options were unbelievable with a wide selection of foods during breakfast. However, the location was kind of dark, and there was some noise from the aggregat 'rest-heat. '
Rooms
7.0
The rooms were absolutely full of people, spacious, and bright.
Service
9.0
The staff were outstandingly friendly and helpful.
Location
8.0
The location was superb, being right next to a major shopping center and within walking distance of some of Gothenburg's attractions.
Dining
9.0
The dining options were unbelievable with a wide selection of foods during breakfast.
Facilities
Stuart
United Kingdom,
November
2023
7.6/10
The hotel is conveniently located right across the street from the train station, making it perfect for travelers arriving by train. The rooms, while suitable for a short stay, may feel small for an extended visit. The dining options offer a lovely atmosphere with Christmassy decorations at breakfast, but the pool area allows guests to walk in with outdoor shoes, which may not appeal to everyone.
Rooms
7.0
The rooms are nice and suitable for 3 persons, but we struggled with the temperature control, feeling really hot.
Service
6.0
The service was efficient, simply providing necessary information upon check-in. Dry cleaning, housekeeping, laundry, welcome drink, and pet amenities are available.
Location
8.0
The hotel's location is great for train travelers, with the train station right in front and the big Nordstan mall nearby, though it's not the most picturesque part of town.
Dining
9.0
The dining experience was wonderful, offering a variety of dishes within walking distance to the core city.
Facilities
8.0
The hotel has key amenities like a pool area and is conveniently located for guests in the service business.
Frederick
United Kingdom,
October
2023
8.4/10
The hotel is perfectly located near the central station and shopping center, offering very good space in clean rooms and a delicious breakfast. However, the parking system can be quite complicated and not well explained by the hotel, leading to some inconvenience.
Rooms
9.0
The rooms were clean, spacious, and provided a very good breakfast experience.
Service
8.0
The service was really nice, helpful, and courteous throughout my stay.
Location
9.0
The location is excellent, being very close to the central station and a big shopping center.
Dining
8.0
The dining experience was exceptional with a wide selection of foods during breakfast, despite some issues for people with egg allergies.
Facilities
8.0
The hotel offers amenities like dry cleaning, housekeeping, laundry, a welcome drink, and pet amenities.
Gary
United States,
September
2023
7.0/10
My stay at the hotel was a mixed experience. The rooms were outdated and lacked coffee and tea facilities, which was a bit disappointing. However, the breakfast running until 1 pm was generous and appreciated. The service was varied, with pleasant breakfast servers but always rushed staff. The location was ideal, near public transportation and shopping areas. The dining options were satisfactory, with some good food choices but nothing exceptional.
Rooms
6.0
The rooms were smaller than expected and outdated, lacking coffee and tea facilities.
Service
7.0
The breakfast service staff were very pleasant and spoke good English, which was helpful. However, the overall service felt a bit rushed.
Location
8.0
The location was ideal for my needs, close to public transportation, shopping areas, and nice restaurants.
Dining
7.0
The dining experience was satisfactory, with a decent variety of food choices.
Facilities
7.0
Tom
United States,
August
2023
7.4/10
My stay at the hotel had its ups and downs. The location was absolutely fantastic, right next to the Central Station and adjacent to a major shopping center. The staff were warm and friendly, and they kindly allowed us to keep the room until 1 pm, which was really generous. However, the rooms were a bit noisy, and I had to prepare the bed myself for my daughter, which was a downside. The dining experience was moderate, and the atmosphere of the hotel was fitting but sometimes hard to see clearly.
Rooms
6.0
The rooms were old and a bit noisy, but they fit with the atmosphere of the hotel. However, some aspects were hard to see clearly at times.
Service
9.0
The staff were always very kind, friendly, and helpful. They let us keep the room until 1 pm, which was a generous gesture.
Location
8.0
The location was excellent, just across the road from the station and adjacent to a major shopping center. However, it was also a haunt for over-strumming young people.
Dining
7.0
The dining was nice and had a good variety, but it could have been richer. There were enough options for those with allergies and intolerances, which was great.
Facilities
7.0
The facilities were good and met our basic needs during the stay.
Sean
United States,
August
2023
8.2/10
The hotel is fantastic with its location right across the central train station and Nordstan shopping center. The rooms are decently clean and comfortable, but noise can be an issue. The service is top-notch, with friendly and helpful staff. The dining experience is good, though more variety could enhance it. Overall, a convenient and central place to stay.
Rooms
7.0
The rooms were clean enough but can be noisy and crowded at times.
Service
9.0
The service was exceptional with friendly and helpful staff.
Location
10.0
The location is superb, right next to the central train station and Nordstan shopping center.
Dining
7.0
The dining experience was decent but could use more variety.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, and laundry services.
Craig
United Kingdom,
April
2023
8.0/10
The hotel room I stayed in was spacious, allowing for a good night's sleep, but it felt a bit old. I found it challenging to get adequate follow-up on basic requests like additional bedding for three guests.
Rooms
7.0
The room was spacious, but felt a bit old. Sufficient for sleeping but lacked follow-up on basic requests.
Service
9.0
The receptionist kindly allowed us to keep the room until 1 pm, which was a generous gesture.
Location
9.0
The hotel had really nice decor and its proximity to the Central station was ideal, making it very convenient for travelers.
Dining
7.0
The breakfast selection was moderate, with a variety of items, but it could have been richer in options.
Facilities
8.0
The hotel provided ample services like dry cleaning, housekeeping, laundry, welcome drink, and pet amenities.
Generous staff
Old feel
Kevin
United States,
April
2023
6.8/10
My stay at the hotel had its ups and downs. The location was fantastic, right next to a major shopping center, but the rooms lacked basic amenities and were uncomfortably cold. The service was friendly but somewhat disorganized at times.
Rooms
5.0
The rooms were almost empty of any equipment and uncomfortably cold. They are no longer cleaned for sustainability reasons.
Service
7.0
The front desk staff were very friendly but seemed overwhelmed at times. There was a slight issue with our booking, which made the check-in process slow.
Location
9.0
The hotel's location is excellent, being right next to a major shopping center and just a short walk from Central Station.
Dining
6.0
The dining experience was exhausting due to the large crowds and the food layout, making it challenging to secure a table. However, the variety of dishes was impressive.
Facilities
7.0
The hotel offers laundry, dry cleaning, and pet amenities, but the absence of basic room amenities was disappointing.
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